Our intelligent matching algorithm leverages advanced techniques like collaborative filtering, natural language processing, and machine learning to analyze your profile information, preferences, interests, values, relationship goals, and behaviors within the app. It then suggests highly compatible matches tailored to your unique traits and preferences. The algorithm continuously refines itself based on user feedback and activity data to improve match relevance over time.

SoulRena offers a free basic membership that allows you to create a profile, upload photos, answer prompts about yourself, browse and "like" matches, receive a limited number of match suggestions daily, and exchange a set number of messages. To access premium features, you can upgrade to one of our paid subscription plans, which unlocks benefits like unlimited messaging, advanced search filters (e.g. by personality traits, interests, demographics), read receipts, incognito mode, ad-free browsing, and exclusive access to premium-only virtual events and dating workshops led by relationship experts.

We take a multi-pronged approach to maintaining an authentic, trustworthy community. All profiles undergo manual review by our moderation team to check for inappropriate or fake content. We also offer optional photo verification where users can submit a live selfie for our system to confirm it matches their profile photos. Members can choose to link their profile to social media accounts as another trust signal. Additionally, our community guidelines prohibit misrepresentation, catfishing, and other deceptive behaviors, which can be reported for investigation. We continuously monitor for fraudulent activity using machine learning models.

No, SoulRena allows you to create a free account. However, to send messages, view full profiles, attend events, and get the most out of the app, you'll need to create a complete dating profile that's visible to the SoulRena community.

Protecting your privacy and data is extremely important to us. We use industry-leading security practices like encrypted data transfer (HTTPS), secure servers housed in hardened data centers, regular security audits and penetration testing, and strict internal access controls. We never share or sell your personal data to third parties. You can also enable additional privacy controls like private photo albums only visible to matches you approve. Our comprehensive Privacy Policy lays out all details on how we collect, use, and safeguard your information.

We have zero tolerance for any form of harassment, hate speech, threats, explicit/obscene content, or other violations of our Community Guidelines. If you experience or witness such behavior, you can quickly report it to our moderation team through the in-app reporting tool or by contacting customer support with details. Our team reviews all reports promptly and takes appropriate action, including warning, suspending, or banning offending users. Your safety is our top priority.

Yes, you have full control over activating or removing your SoulRena account based on your preferences. From your account settings, you can choose to deactivate your profile temporarily, which hides your profile from the community but preserves your information for easy reactivation later. Or you can permanently delete your account, which will remove all your personal data, photos, messages, and account information from our systems in accordance with our data retention policies.

Absolutely. We have a dedicated Safety Center with comprehensive guidelines on navigating the online dating world responsibly and protecting yourself. This includes tips on vetting potential matches by analyzing profile details and checking for any red flags, using voice/video calls to build trust before an in-person meetup, blocking and reporting any users who make you uncomfortable, sharing your date details with trusted friends, meeting first dates in public places, and other best practices to stay safe.

User feedback is invaluable for helping us continuously improve SoulRena. Within the app, you'll find a "Contact Admin" button where you can send us your suggestions, report any bugs or technical issues you've encountered, or request new features you'd like to see. Our team reviews all feedback submissions. You can also email our customer support team directly with more detailed comments or join our online user community forums to engage with other members. We're always listening!

At SoulRena, our core mission is to help users make meaningful, authentic connections rooted in shared values, personalities, life goals, and deep compatibility - not just superficial traits. Our unique features include: in-depth personality assessments used for customized match suggestions, prompts that showcase who you really are, virtual dating events to connect in low-pressure environments, relationship/dating advice from our team of experts, and a focus on intentional dating geared toward lasting partnerships. We believe the foundation for any healthy relationship starts with truly understanding yourself and finding someone aligned with your genuine self.